"The Assembly considers that social media companies should rethink and enhance their internal policies to uphold more firmly the rights to freedom of expression and information, promoting the diversity of sources, topics and views, as well as better quality information, while fighting effectively against the dissemination of unlawful material through their users’ profiles and countering disinformation more effectively."
DocumentCoE (Parliamentary Assembly): Resolution 2281(2019) on Social Media: Social Threads or Threats to Human Rights?, para. 4
- Internet intermediaries should recognize and protect human rights online, including through accessible and effective complaint and redress mechanisms.
- Internet intermediaries should ensure transparency and easy access to their policies and practices regarding online content management, strategic dissemination, and automated processing.