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"The Assembly calls on social media companies to: (...) 11.2. take an active part not only in identifying inaccurate or false content circulating through their venues but also in warning their users about such content, even when it does not qualify as illegal or harmful and is not taken down; the warning should be accompanied in the most serious cases by the blocking of the interactive functions, such as “like” or “share”; 11.3. make systematic use of a network analysis approach to identify fake accounts and bots, and develop procedures and mechanisms to exclude bot-generated messages from their “trending” content or at least flag their accounts and the messages they repost."
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CoE (Parliamentary Assembly): Resolution 2281(2019) on Social Media: Social Threads or Threats to Human Rights?, para. 11.2-3Summaries
- Internet intermediaries should recognize and protect human rights online, including through accessible and effective complaint and redress mechanisms.
- Internet intermediaries should ensure transparency and easy access to their policies and practices regarding online content management, strategic dissemination, and automated processing.