Quote

"State regulation of social media should focus on enforcing transparency, due process rights for users and due diligence on human rights by companies, and on ensuring that the independence and remit of the regulators are clearly defined, guaranteed and limited by law."

Document

UNHRC: Report of the Special Rapporteur on the Promotion and Protection of the Right to Freedom of Opinion and Expression: Disinformation and Freedom of Opinion and Expression, para. 91

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Report of the Special Rapporteur on the Promotion and Protection of the Right to Freedom of Opinion and Expression: Disinformation and Freedom of Opinion and Expression

Summaries

Internet intermediaries should recognize and protect human rights online, including through accessible and effective complaint and redress mechanisms.
Internet intermediaries should ensure transparency and easy access to their policies and practices regarding online content management, strategic dissemination, and automated processing.