Procedures for the filing and adjudication of disputes must be understandable and easily accessible to all parties.
- States should take measures to ensure that all procedural documents are in a simple form and that the language used is comprehensible to the public and any judicial decision is comprehensible to the parties.
- ...The availability of such procedures must be open and known to the electorate and the parties.
- The complaints procedure should be transparent and easily understandable. Appropriate forms should be readily available for filing complaints and appeals in the languages used in the country.