States should take steps to institutionalize good governance through accountable, efficient, and effective public administration.
- States parties shall strive to institutionalize good political governance through: 1. Accountable, efficient and effective public administration.
- Public services shall be delivered in the most effective, efficient and economical manner, consistent with the highest possible standards.
- State Parties shall adopt procedures for selection and recruitment into the public service and administration that shall be based on principles of competition, merit, equity and transparency.
- The core idea behind accountability is that State actors need to be able to be held responsible for their decisions and actions. Accountability is central to democratic governance and is implicit in the right to political participation, which rests, among other things, on the idea that the government is answerable to the people.
- Accountability has two dimensions: answerability and enforcement. State bodies and representatives have an obligation to inform citizens about their actions and explain the rationale for their decisions (answerability). At the same time, citizens should have opportunities to hold these bodies and officials accountable for their actions (enforcement).
- Activities undertaken by public security providers during an election should be construed as a public service and be guided by the interests of public order and the protection of fundamental rights and freedoms. The public-service culture in the delivery of security services should be promoted as an approach conducive to enhancing pubic confidence and to facilitating interaction and information exchange between electoral stakeholders and the security services.